Refund policy

All Sales Are Final:
Due to the nature of our products (books), all sales are final. Once an order is placed, it cannot be returned, exchanged, or refunded. Please carefully review your order before completing your purchase.

Damaged or Incorrect Items:
While we do not accept returns or offer refunds for any reason other than an error on our part, we want you to be satisfied with your order. If your book arrives damaged or if you receive an incorrect item, please get in touch with us within 3 days of receiving your package. We will do our best to resolve the issue, including sending a replacement or helping you file a claim with the carrier.

How to Report a Damaged or Incorrect Item:

1. Contact us at info@koreanharris.com with your order number and a brief issue description.
2. If your item is damaged, please include photos of the damage to help us address the problem promptly.
3. We will review your case and provide instructions for resolving the issue quickly.

Order Changes or Cancellations:
Once your order has been placed, it is processed quickly to ensure timely shipping. As a result, we cannot make changes, cancellations, or modifications to an order once it has been submitted. Please double-check your order before purchasing to ensure all details are correct.

Lost or Delayed Packages:
We take great care in packaging your order and shipping it promptly, but once your package is in transit with the carrier, we are not responsible for any delays, loss, or damage. If your order has not arrived within the expected timeframe, don't hesitate to get in touch with the carrier directly using the tracking number provided. If your package is lost or damaged in transit, we can assist with filing a claim with the carrier, but we are not responsible for resolving delivery issues once the package has been shipped.

Contact Us:
If you have any questions or concerns about your order, please reach out to us at info@koreanharris.com