Shipping policy
We are committed to getting your books to you quickly and safely. Please take a moment to review our shipping and refund policy details below:
Processing Time:
Orders are typically processed within 2-4 business days. Business days are Monday through Friday, excluding weekends and holidays.
Shipping Rates & Delivery Times:
Shipping rates will be calculated at checkout based on the delivery address. Delivery times vary depending on the shipping method and destination. Once your order is shipped, you will receive a confirmation email with tracking information.
Domestic Shipping:
For U.S. orders, delivery generally takes 2-5 business days after shipment, depending on your location and the carrier used.
International Shipping:
We offer international shipping. Delivery times for international orders may vary, and customs processing can occasionally cause delays. Any customs or import duties incurred are the responsibility of the customer.
Nonrefundable Policy:
Please note that all book sales are final. Due to the nature of the product, we do not accept returns or offer refunds. We encourage you to carefully review your order before completing your purchase. If you have any issues with your order, such as a damaged or incorrect item, please get in touch with us within 3 days of receiving your package, and we will work with you to resolve the issue.
Lost or Damaged Packages:
While we take great care in packaging your order, we cannot be held responsible for items lost or damaged during transit once they have left our facility. If your order is lost or arrives damaged, please contact us immediately. We will assist you in filing a claim with the carrier if needed.
Order Changes or Cancellations:
Once your order is placed, we begin processing it immediately to ensure prompt shipping. We are unable to cancel or modify orders once they have been processed and shipped.
Contact Us:
If you have any questions or concerns about your order, please contact us at info@koreanharris.com. We are happy to assist!